Promoting strong local member-based associations to act as champions of transparency and consumer protection leads to more ethical and fair treatment of clients of financial services.
“Responsible finance” can be understood as a guiding principle for how financial services should be delivered to meaningfully contribute to
sustainable development. One of the critical dimensions of financial sector responsibility is fair treatment of clients and acting in ways that protect their social and economic
welfare.
What We Aim to Achieve
SEEP provides organizational and financial support to microfinance associations to address capacity gaps in areas that are crucial to their successful
promotion of responsible finance. Our suite of tools and expertise seeks to help associations accelerate their development, expand and improve their product and service offerings and
contribute to industry-wide innovation.
The SEEP Network collaborates with the Association of Microfinance Institutions in Rwanda (AMIR) and The MasterCard Foundation to lead the Responsible Finance through Local Leadership and Learning Program in Rwanda. Through market facilitation,
the program aims to catalyze large scale systemic change around responsible finance by addressing the underlying causes of market weaknesses.
SEEP’s services to our members and the broader industry build upon over 30 years of proven leadership in promoting inclusive and responsible financial systems. SEEP provides on-site and
off-site consultancies and technical assistance, as well as training in the following essential areas of association performance.
SEEP is partnering with the Digital Finance Institute to offer online training and certification in inclusive digital finance. Click below to learn more about our course offering. SEEP
members in good standing benefit from a 10% discount.
This learning brief begins by providing an overview of the key players in the Azerbaijan microfinance sector, followed by more detail on the approaches used by AMFA to build its sustainability…
The Financial Inclusion Compass 2018 presents the findings of the inaugural e-MFP Survey of Financial Inclusion Trends, designed and implemented over spring and summer 2018. The survey was mix…
Ce rapport présente les enseignements tirés de la Conférence internationale sur la finance responsable et inclusive (ICRIF), organisée par l’Association des i…
This report provides lessons learned from The International Conference on Responsible and Inclusive Finance (ICRIF), hosted by the Association of Microfinance Institutions in Rwanda (AMIR), ai…
Un mécanisme de résolution des plaintes (MRP), qui peut aussi etre appele mécanisme de recours ou médiation, désigne un système de collecte, de r&eacu…
This document captures the experiences and lessons shared by participants during the SEEP Regional Network Summit, held on March 20th, 2018 in Kigali, Rwanda, about their own experiences promo…
Ce document éducatif donne un aperçu des besoins éprouvés par les institutions de microfinance (IMF) rwandaises dans la mise en place et l’implantation de pra…
Un système de marché est un arrangement impliquant plusieurs fonctions et plusieurs acteurs. Il comprend la fonction de base par laquelle les biens et les services sont fournis a…
This learning brief is based on the lessons that emerged during a study program attended by a Rwandan delegation to New Delhi, India from August 28-31, 2017. The study program was facilitated…
This learning brief which provides an overview of the needs experienced by MFIs in Rwanda in introducing and embedding client protection practices in their operations. It draws on consumer pro…
2017 |The SEEP Network & the Association of Microfinance Institutions in Rwanda (AMIR)
As part of the Responsible Finance through Local Leadership and Learning in Rwanda program, SEEP and AMIR are committed to working with all the stakeholders that can contribute to the scaling…
A grievance redress mechanism (GRM), also called complaint resolution mechanism, recourse or redress mechanism, or mediation, refers to a system for collecting, resolving, and responding to cl…
Par le biais du programme de Finance Responsable par le biais du leadership local (RFLL), le Réseau SEEP travaille avec sept associations de microfinance en Afrique sub-saharienne (au B…
Par le biais du programme de Finance Responsable par le biais du leadership local (RFLL), le Réseau SEEP travaille avec sept associations de microfinance en Afrique sub-saharienne (au B…
Par le biais du programme de Finance Responsable par le biais du leadership local (RFLL), le Réseau SEEP travaille avec sept associations de microfinance en Afrique sub-saharienne (au B…
Through the Responsible Finance through Local Leadership (RFLL) program (2012–2016), the SEEP Network is engaged with seven microfinance associations in sub-Saharan Africa (in Benin, Bur…
Through the Responsible Finance through Local Leadership (RFLL) program (2012–2016), the SEEP Network is engaged with seven microfinance associations in sub-Saharan Africa (in Benin, Bur…
Through the Responsible Finance through Local Leadership (RFLL) program (2012–2016), the SEEP Network is engaged with seven microfinance associations in sub-Saharan Africa (in Benin, Bur…
Through the Responsible Finance through Local Leadership (RFLL) program (2012–2016), the SEEP Network is engaged with seven microfinance associations in sub-Saharan Africa (in Benin, Bur…
El objetivo de la presente Guía es ayudar a las asociaciones de microfinanzas en la elaboración y aplicación de un Código de Conducta (CdC) y apoyar a sus afiliado…
Ésta infografía tamaño poster que ilustra los siete pasos hacia un Código de Conducta efectivo presentado en "Códigos de Conducta Efectivos : Guía par…
This report summarizes client protection (CP) policies and practices in nine microfinance markets in Asia: India, Pakistan, the Philippines, Myanmar, Cambodia, Bangladesh, Nepal, Sri Lanka, an…
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The objectives of this guide are to assist microfinance associations in the devel…
