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This Technical Guidebook seeks to provide guidelines and best practices based on actions taken and lessons learned while implementing the process and on the document funded by the Technical Support Facility and the Caribbean Technical Support Facility and published in 2011 (Exoge-nous Risk Management in Financial Institutions that Serve the most Vulnerable Segments of the Population).

The recommendations contained herein are a roadmap for Development Finance Institutions (DFIs) to follow in the event of an exogenous disaster, whether natural, socio-natural or anthropogenic, that requires taking rapid but or-derly, effective and efficient action.